Our team brings years of emergency response experience and incident command training to every property we manage. When a named storm threatens your property and you call — we activate.
Before the storm hits, we document your property's condition — rooms, exterior walls, and systems. This timestamped record becomes your insurance baseline if there's damage.
As soon as conditions safely allow and you give the word, we're at your property documenting conditions. Roof, siding, windows, interior, water intrusion, tree damage — all photographed and reported before anything gets worse or evidence disappears.
After a storm, you don't want to start calling around. We're your first call. We assess what's needed, handle what we can directly, and bring in the right local trades when bigger help is needed — so you don't have to chase contractors yourself.
Your pre-storm and post-storm photo reports become your insurance claim evidence. Timestamped, organized, professional — exactly what adjusters need. No scrambling to remember what your property looked like before.
When conditions get serious, training takes over. Structured communication, prioritized action, and calm decision-making — the same discipline we bring to every visit — even when conditions are anything but calm.
"Briefed before. Verified after."
Pre-storm assessment, digital briefings, photo documentation, and post-storm check-in. 2 activations/season included; additional events $395 each.
Reserve Standard →"We execute the plan."
Everything in Standard, plus pre-storm property prep — outdoor furniture secured, shutters deployed, irrigation off, generator tested. 3 activations/season; additional events $395.
Reserve Plus →"You don't think about it."
Everything in Plus, plus full hardening, live response window during the storm, and vendor coordination on the back end. Activations covered as scoped during onboarding.
Reserve Premium →*Specific services vary by retainer level and individual property. Walk-through confirms scope.
Generator test run and load check. AC system startup and filter swap. Condenser salt rinse. Irrigation startup and zone test. Exterior hardware lubrication. Pest bait refresh. Hurricane shutter hardware check.
Peak monitoring frequency. Humidity control verification. Dehumidifier service. Extended exterior checks for heat damage. Pool equipment monitoring. Generator check (if applicable).
Post-season assessment. Gutter clearing. Winterization prep for properties going vacant. Water heater check. Thermostat seasonal changeover. Exterior caulking and weatherstrip inspection.
Pipe insulation check. Heat verification. Water valve protocol for extended vacancy. Reduced landscaping monitoring. Interior focus: moisture, pest, and HVAC performance.
On-demand response starting at $195. Rates depend on location, urgency, and scope. Active monthly clients receive preferred rates.
On-demand response is available based on current capacity and conditions. Response times are not guaranteed. Dispatch fee is collected via secure payment link before response. Subject to local access restrictions during active weather events.
Florence knocked out power for 10 days in some parts of Wilmington. The coast isn't if — it's when. Property readiness is one thing. Family readiness is another. We help with both.
Schedule your complimentary property assessment. We'll walk the property, answer your questions, and build a plan that fits.
Schedule Your Property Assessment