Barrier Group LLC respects your privacy. This page explains what we collect when you visit barriernc.com or engage our coastal property care services — and how we use it. We've kept it short. If you have questions, contact us at hello@barriernc.com or (910) 994-0009.
What we collect.
When you contact us or fill out a form
- Name, email, and phone number
- Property address (if you tell us)
- Anything else you share in your message
When you become a client
- Service agreements and authorization forms
- Property details — access, systems, vendors, preferences
- Photos taken during visits, for your service records
- Payment information processed through our payment provider
When you browse this site
- Standard web access information — your IP address, the pages you visit, your browser type, the date and time of your visit — collected by our hosting provider for security and performance
How we use it.
- To respond to your inquiry and provide service
- To send you visit reports, photos, and service updates
- To coordinate with vendors and trades on your behalf, as needed for your service
- To bill you and process payments
- To improve this website
- To meet legal and tax obligations
Vendor and partner coordination.
To deliver our services, we work with vendors and contractors — HVAC, plumbing, electrical, marine, landscaping, and others. When we coordinate work on your behalf, we share only what's necessary: typically your name, the property address, the issue at hand, and your contact preferences. Nothing more.
Property photos and reports.
Photos taken during property visits are stored in our service records and shared with you through visit reports. They are not used for marketing, social media, or any public-facing purpose without your written permission. Photos showing identifying details of your property are treated as confidential.
Third-party services we use.
We use these providers to operate our business:
- Netlify — website hosting
- Quo (formerly OpenPhone) — phone and text messaging
- Google Search Console — website indexing and search performance
- Email and payment platforms — added as deployed; listed here when in use
Each provider has its own privacy policy. We choose providers who handle data responsibly.
Cookies.
This site uses minimal cookies — essentially what's required to make the site work and measure basic traffic. We don't use tracking cookies that follow you across the web.
Your rights.
You may, at any time:
- Ask what information we have about you
- Ask us to correct it
- Ask us to delete it (subject to our legal and contractual obligations)
- Opt out of any marketing communications
Email hello@barriernc.com and we'll respond within a reasonable time.
Children's privacy.
This site and our services are for adults. We do not knowingly collect information from anyone under 18.
Security.
We protect your information using reasonable industry-standard measures. No system is perfectly secure, but we take care with your data.
Changes to this policy.
If we update this policy, we'll post the new version here with a new effective date. Material changes will be communicated to active clients directly.